Privacy Policy

Privacy Policy

Effective Date: 16-Sept-2024

Introduction

Thank you for using Aerial Asset Tracking. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data in relation to the services provided by our Website and App, which is used for vehicle and asset tracking.

By using our App and Website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services to you.

  1. Information You Provide to Us
    • Account Information: When you sign up for an account, we collect your name, email address, and other contact information to create and manage your account.
    • Vehicle and Asset Data: If you choose to track vehicles or assets, you may provide information such as vehicle ID, license plate numbers, or asset serial numbers.
  2. Information Collected Automatically
    • Location Data: When enabled, we collect real-time location data from vehicles or assets equipped with tracking devices. This information is used to provide tracking features and related services. The Website and App may collect location information even when it is not actively in use, depending on device settings.
    • Device Information: We may collect device-specific information such as hardware model, operating system version, unique device identifiers, and mobile network information.
    • Usage Information: We may automatically collect details about how you interact with the Website and App, such as the features you use, access times, and IP addresses.

How We Use Your Information

The data we collect is used to improve and operate our Website and App. Specifically, we use the data for the following purposes:

  1. To Provide Tracking Services: We use your location and asset data to track the position of vehicles or assets in real time and provide you with tracking history
  2. To Improve User Experience: We analyse how users interact with our Website to improve its design and functionality.
  3. For Communications: We may use your contact information to communicate with you regarding updates, changes, and notifications about the App.
  4. For Security: We may use your data to detect and prevent fraud or other unauthorised activities.

Data Sharing and Disclosure

We do not share your personal information with third parties except as described in this Privacy Policy:

  1. Service Providers: We may share your information with third-party service providers who help us operate the Website, such as hosting providers, analytics services, and customer support services.
  2. Legal Compliance: We may disclose your data if required by law, in response to a court order, or to protect our legal rights or the safety of users.

Data Retention

We retain your data for as long as your account is active or as needed to provide you with our services. We may also retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

Security of Your Information

We take the security of your data seriously and use appropriate measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

  • Location Sharing: You can control whether or not location data is shared by adjusting the settings on your device or disabling tracking within the App.
  • Account Management: You can update, correct, or delete your account information at any time by logging into your account in the Website.
  • Data Access: You have the right to access the personal information we hold about you. If you wish to access, modify, or delete your information, please contact us at support@aerial.io

Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date at the top. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our Website or App, please contact us at:

Email: support@aerial.io